Comment by uzyn
I agree. I have been on Pivotal Tracker for over a decade. Still am. Tried Jira and a few others, usually feeling like they are too taxing on the management part.
What are alternatives that are light on the customization and day-to-day management?
I help build Shortcut (https://www.shortcut.com/) and I think it fits the bill of light—but not spartan—on customization and day-to-day management.
To set up a new Shortcut workspace:
1. Sign up 2. Invite teammates, group them into teams if desired 3. Activate the GitHub/Gitlab/Bitbucket integration, so as engineers work via VCS their work in Shortcut progresses automatically 4. Set your workspace's timezone 5. Turn on/off Iterations (sprints) based on your process. Unfinished stories can be set to automatically roll from one iteration to the next. 6. Turn on/off point estimation based on your process
Then start writing Stories (tickets/issues) to track work.
Going further: Stories can be grouped into Epics. Epics can be grouped into Objectives (with associated Key Results if that's your thing). You can put Epics on a Roadmap to "share out" what your team is planning to work on. All optional, based on how you work and the size of your org.