Comment by pards

Comment by pards 19 hours ago

2 replies

I tried to introduce OTel in a greenfield system at a large Canadian bank. Corporate IT pushed back hard because they'd heard a lot of "negative feedback" about it at a Dynatrace conference. No surprises there.

Corporate IT were not interested in reducing vendor lock-in; in fact, they asked us to ditch the OTel Collector in favour of Dynatrace OneAgent even though we could have integrated with Dynatrace without it.

sofixa 18 hours ago

> they'd heard a lot of "negative feedback" about it at a Dynatrace conference

It's funny because Dynatrace fully support OpenTelemetry, even having a distribution of the OpenTelemetry Collector.

  • phillipcarter 13 hours ago

    It's not uncommon to see misalignment in large corporations like that. A year or so ago, Datadog field teams were explicitly creating FUD over OTel ("it's unstable, unusuable" all the same crap) while at the same time ramping up some of their efforts to contribute to OTel and make their own product experiences with OTel data better. They (and perhaps also Dynatrace) have an entire field org trained on the idea that their proprietary tech is inherently better and nothing in the open will be able to compete with it.

    Also, to say OTel threatens these proprietary agents would be an understatement. The OTel Java agent comes with 100+ OOTB integrations right now. If I were a Dynatrace sales leader and I know that we sunk a ton of cost into creating our own stuff, I'd be casting FUD into the world over OTel too.