Comment by clvx
I think this is the ideal spot. I wouldn’t trust an agent doing remediation but I would gladly take input from them regarding services that are acting up or have a trend to disaster. This would improve using my time in what matters instead of cleaning data to determine what matters. In a perfect world I’d like to provide my threshold or what success mean to the agent and expect information without me tweaking dashboards, configuring alerts, etc.
I've worked on large FAANG systems that used ML models to identify all sort of things from hair in pictures to fraud and account takeovers. Tasks are then queue up for human review. AI wasn't a buzzword at the time so we didn't call it that, but I'm guessing this would be similar.