Comment by windexh8er

Comment by windexh8er 2 days ago

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Please... DO NOT BUY A LECTRON ADAPTER mentioned in this article. This company is shady and has absolutely horrendous customer service, along with products that do not work and are not authorized at Tesla Super Chargers.

How do I know? I bought one. The first issue I had was they claimed the unit was available to ship when I purchased, but did not ship even though they sent me a tracking number that simply stated "package hasn't been dropped off at UPS" when looked up. When I inquired they said it would be shipping "this week" for 3 weeks. I had also paid for expedited shipping and the company refused to refund this. After collecting screenshots I told them I would be reversing the charge through my CC company. That same day the product was shipped.

Then I experienced the design issues with the product first hand that everyone has now beaten to death on the Internet. Next I spent another two weeks trying to get the company to refund my money and take back their product. I ended up reversing the charge and only after I did that did they issue me an RMA to send the unit back, because now they wanted it back since my CC company reviewed all of my screenshots of their claims and reversed the charge.

Do not waste your time with Lectron!