Comment by jkaptur
Now you have two problems: rolling out the new system and changing the business process. And you'll solve them simultaneously, and if anything goes wrong, you'll roll both back...
Now you have two problems: rolling out the new system and changing the business process. And you'll solve them simultaneously, and if anything goes wrong, you'll roll both back...
Business processes change all the time. Often you are better off changing - if you are more like everyone else you can hire someone who knows your processes and they are useful without a lot of training. So short term costs, but long term better.