Comment by tqi
> If you're big enough you will have unique requirements that nobody else has.
Definitely agree, and that is very interesting to hear. I only mean to speak to my experience, and what I saw in a lot of cases was unique requirements that were due to the organizational equivalent of tech debt (ie things like "our books are organized in this unique way because we acquired this other company a many years back but kept their stuff separate because it was the path of least resistance at the time").
That’s a legit issue. What’s the value of changing a deep seated process?
I have definitely seen examples on both sides of that question. Especially in a place like a public university with multiple collective bargaining agreements. The unions aren’t going to accept significant change without some sort of cost.
Typically, since processes are built around the system, nobody understands the actual business needs.