Comment by willthames
Comment by willthames 4 days ago
Perhaps more accurate is that there is no one root cause, but a bunch of contributing factors.
I had a quick search to find my favourite article on this one, it might be https://willgallego.com/2018/04/02/no-seriously-root-cause-i... as it demolishes Five Whys but https://www.kitchensoap.com/2012/02/10/each-necessary-but-on... is a classic
HN threads from the past discussing the articles:
https://news.ycombinator.com/item?id=16786698
https://news.ycombinator.com/item?id=3576261