Comment by willthames

Comment by willthames 10 months ago

Perhaps more accurate is that there is no one root cause, but a bunch of contributing factors.

I had a quick search to find my favourite article on this one, it might be https://willgallego.com/2018/04/02/no-seriously-root-cause-i... as it demolishes Five Whys but https://www.kitchensoap.com/2012/02/10/each-necessary-but-on... is a classic

duckmysick 10 months ago

HN threads from the past discussing the articles:

https://news.ycombinator.com/item?id=16786698

https://news.ycombinator.com/item?id=3576261

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Seattle3503 10 months ago

Is this similar to what Sidney Dekker says in Drift Into Failure. That any "root cause" is more likely a narrative tool than a reflection of objective reality in a sufficiently complex system.

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